In the month of July this year, Brix Networks has reported that nearly 20 percent of all VoIP calls had unacceptable quality. Following the report, the companies are developing new technologies to eradicate the age-old VoIP problem.
According to this source, Canadian VoIP outfit Nortel Networks has come up with a managed VoIP service system that monitors IP telephony networks 24 hours for enriched voice quality and network operation.
Called as Managed VoIP Service with Proactive Voice Quality Management, the newest system facilitates real-time monitoring of voice quality from network to handsets and detects traverse of unwanted traffics in a network.
The Nortel Monitoring System troubleshoots when call quality falls below the standard via techniques like trace routes. It provides solutions to ease the problem.
It is now available at Nortel’s North America Network Management Center in Raleigh, New York.
