It is really a shocking news for the pure- play VoIP players, like Vonage. The innovative VoIP start up, SunRocket has untimely fallen down despite claiming a sizable number of subscribers (200000 customers) in the short span of less than three years.
An email sent to Om by Sonya Jefferson, Director of Routing and Carrier Services reads that,
Unfortunately this email contains very bad news. We have just been informed that any and all last ditch efforts to keep operations running as well as a potential sale of the company have not gone through and that SunRocket will cease operations at COB today. As such, today is my last day and everyone else you may have worked with at SunRocket. ... Regarding outstanding and future invoices: Sherwood Partners out of Palo Alto will be handling the close down of all invoices, current and outstanding.
Smith has explained the sequence of events that may have forced SunRocket bite the dust at a time when VoIP is emerging.
As of now, it is clear that VoIP players cannot fully depend upon single service. They have to provide triple-and quadruple-play Internet broadband in order to lead the race in the crowded market.
Comments
Well I saw this one coming...starting from some interuption of service a few months back then a mass lay off a few weeks ago but I didn’t see it happening that fast. I was about to cancel my service when I learned they already closed down. Too bad I just missed it by a few days.
Anyways, I don’t think I will go back to a stand alone VOIP again. I might sign up with Onesuite.com SuiteAdvantage and re-apply for a landline. Another thing is, pre-paying $200 is really a bad bad idea and I hope we all learned something here.
I already signed up with Onesuite.com 2 days after Sunrocket announces they are shutting down. My phone number is on the process of being ported. Onesuite voip quality is very good at the moment, I just hope it will maintain even if there’s a lot of people signing up from former SR customers.
Though the sudden shut down of SunRocket affected my business, but I cared to manage my problems by signing up with Lingo two weeks back. They ported my number very quickly than I expected. I am really pleased with their customer service and quick responses.