The increasing use of Unified Communications and Advanced Conferencing services would push forward the Hosted IP Telephony Market in future, Frost & Sullivan said.
In its latest report, the research firm claims that the North American Hosted IP Telephony and VoIP Access Service Market is on its way to become a $14 billion worth business in 2012, up from $372.6 million from 2005.
Businesses enterprises are deploying the hosted services at its fast to overcome the technical problems associated with premise-based solutions.
A Frost & Sullivan release states,
Companies that adopt hosted IP telephony typically save 20 to 40 percent on what they would have paid for a premise-based private branch exchange (PBX). When companies have positive experiences with hosted telephony and access services they spur adoption through word of mouth.
